Privacy Policy

Who collects your data

Your personal data is collected by RUHE INTERNATIONAL CO., LTD. (汝沐川禾國際股份有限公司, Taiwan business registration number 61931190), referred to below as RUHE.

Why we collect it

We collect personal data to handle camp registration, confirm seats and payment, arrange groups and classes, keep students safe and reachable in an emergency during the camp, prepare insurance and rosters, answer questions after you register, and send notices about your registration.

When you send the inquiry form or email us, we use what you give us to answer your inquiry, explain the programs and arrange your registration.

What we collect

Depending on the features you use, we collect the following.

• The parent's name, email address and mobile number. The email address is also used to sign in.
• The emergency contact's name and phone number. Please get their consent before you give us their details.
• The student's name, date of birth, school, grade, English level and area of interest.
• The student's health information, including dietary restrictions, allergies and medical conditions. We only collect it if you fill it in.
• Registration records, including the session, price category, amount, registration status, a log of status changes, and the full text of the consents you ticked with the time you gave them.
• What you enter in the inquiry form, including the topic, organization, contact name, email address, phone number (optional), group size, preferred period and notes. You do not need to sign in to send an inquiry.
• When you email us, your email address, your message and any details you include.

How health information is protected

Health information is stored encrypted. Only administrators designated by RUHE can see it, and ordinary staff cannot. Each time an administrator views it, the access is logged.

The database and its backups are also encrypted, and the site and its interfaces use HTTPS throughout.

Who receives your data

RUHE uses this data in Taiwan and the places where the camp is held, during the camp and for the retention period after the activity ends. Data is used as electronic files, on paper or by internet transmission, only for the purposes listed above.

All three programs are run with Lion Travel (雄獅旅行社), which collects the fees. RUHE does not give students' or parents' personal data, including health information, to Lion Travel. When a parent pays, the site passes Lion Travel only a payment number, the amount and what is being paid for, with no names or contact details. Anything a parent provides directly in Lion Travel's payment or travel process is handled by Lion Travel under its own privacy policy.

The site's hosting and database are provided by Cloudflare, and notification emails are sent through Resend. Both are service providers that process data on RUHE's behalf and do not use it for their own purposes.

Messages sent to our contact address, and the registration, inquiry and request notices the site sends us, pass through Cloudflare's email forwarding service to the Gmail inbox we use.

Outside the purposes described in this policy, we do not sell your data or give it to any other third party, except where the law requires it.

What we never handle

Payment and credit card details are given by the parent directly in Lion Travel's payment process. This site does not process payments.

Passport numbers and expiry dates, which are only needed for travel formalities, are likewise given by the parent directly in Lion Travel's process. RUHE does not keep them.

How long we keep it

We keep the data until one year after the activity ends. After that we delete it or process it so that no individual can be identified. Where the law requires a longer retention period, we follow the law.

Your rights

For personal data of yours that we handle, and data a parent gives us about their child, you can ask us to do any of the following.

• Let you look up or review the data.
• Give you a copy.
• Add to it or correct it. Parents can also view and edit it in the parent area.
• Stop collecting, processing or using it.
• Delete it, including deleting your account.

Please email contact@ruhe-edu.com and we will reply as soon as we can. If you do not give us the data we need, we may not be able to accept the registration.

Minors and legal guardians

Most students are under 18. When registering, the parent, as the student's legal guardian, ticks the consent box to let RUHE collect and use the data above.

A student aged 18 or over who registers alone signs up as the parent and gives consent in the same way.

Cookies, bot checks and site analytics

With your permission, we use Google Analytics 4 and analytics cookies to measure public page visits, traffic sources, registration button clicks and successful registrations and inquiries, and view approximate country, region and city statistics. Google processes browser, device and connection information. We do not send form contents, names, email addresses, health data or registration identifiers. Google Analytics is not loaded in the parent area, administration or sign-in verification pages. You can decline or withdraw permission using Analytics preferences at the bottom of the page without affecting registration or inquiries. Your preference is stored in this browser.

After you sign in to the parent area, we set one strictly necessary cookie that keeps you signed in. It stops working when you sign out or it expires, and it is not used for advertising or tracking. The site carries no advertising or social media trackers.

Sign-in and the inquiry form use Cloudflare Turnstile to tell people from bots. It runs a check in your browser, and when you submit, we send the result and your IP address to Cloudflare to verify it.

The site uses Cloudflare Web Analytics to count visits. It does not use cookies and does not build a long-term profile of any person.

The site is hosted by Cloudflare. When you visit, your IP address and browser details pass through Cloudflare, which uses them to deliver pages and block attacks. When Cloudflare sees traffic that looks automated, it may set a security cookie used only to tell people from bots.

Contact and changes

For any question or request about personal data, email contact@ruhe-edu.com.

If this policy changes, we will update this page and the last updated date at the top.